Oakwood Healthcare named 2014 Most Wired by national publication


Oakwood Healthcare named 2014 “Most Wired” by national publication

Most wired hospital connect hospitals, patients

Dearborn, MI— Oakwood Healthcare is pleased to announce it is one of only seven metro Detroit hospitals named as ‘Most Wired’ by Hospital and Health Networks Magazine. The list is based on the Most Wired survey and benchmarking study that asks hospitals and health systems around the nation about how they use information technology to address four key areas: infrastructure, business and administrative management, clinical quality and safety, and clinical integration.

“The Most Wired data show that shared health information allows clinicians and patients to have the information they need to promote health and make the most informed decisions about treatments,” says Rich Umbdenstock, president and CEO of the American Hospital Association. “Hospitals, their clinicians and their communities are doing tremendous work to enhance their IT systems in ways that support care and delivery improvement, and patient engagement goals.”

The survey found that 35 percent of the hospitals used social media to deliver care management messages, and 40 percent provided mobile applications for secure messaging with patients. The survey represents data from 680 surveys.

“Through the implementation of our Epic system, Oakwood Healthcare has been able to elevate the use of real-time information at the bedside for more safe and efficient care,” said Paula Smith, Senior VP and CIO, Oakwood Healthcare. “We consolidated multiple systems into a single database for a more streamlined delivery of care. For example, documentation obtained during an emergency room visit is instantly available to caregivers on the inpatient unit, even before the patient arrives. This has accelerated care delivery by properly preparing the unit to receive the patient.”

Some of the other key findings related to improving quality and patient safety include:

  • Nurses and physicians share best practices for patient safety and use checklists at more than 90 percent of Most Wired organizations.
  • To help consumers make better decisions about their health care, standard measures of individual hospital quality performance are reported and publicly available. Nearly half of Most Wired organizations share this information on their websites and 86 percent provide quality scores to clinical leaders on a regular basis as part of their performance improvement initiatives.

67 percent of Most Wired hospitals share critical patient information electronically with specialists and other care providers. Those hospitals, which meet a set of rigorous criteria across four operational categories, have made tremendous gains by using IT to reduce the likelihood of medical errors. Among Most Wired hospitals, 81 percent of medications are matched to the patient, nurse and order via bar code technology at the bedside.

"Hospital leaders should be commended for the hard work they've done under an unrealistic time frame,” states Russell P. Branzell, president and CEO of the College of Healthcare Information Management Executives, referring to federal requirements that health care providers adopt and meaningfully use a certified electronic health records (EHR). “Still, there is a substantial amount of work ahead. Effective C-suites view IT adoption as a collaborative effort. They have a clear strategic plan and know how IT fits into that."

In addition to moving entirely to an electronic medical record at all its hospitals, Oakwood has made significant strides in the wired and wireless world through deploying its Medical Avatar mobile app last year and ensuring all Oakwood web sites are accessible on any device. Oakwood also has several new IT projects underway, including one that focuses on advanced 3D scanning technology to help visualize body measurements in seconds. Web-based technology such as oakwood.org, Oakwood’s intranet and physician portal, online patient services and Health Line, Oakwood’s physician referral, registration and scheduling resource, also contributed to the designation.

The 2014 survey was sponsored through a partnership among Hospitals & Health Networks, McKesson Corp., AT&T, the College of Healthcare Information Management Executives and the American Hospital Association. Congratulations to all Oakwood employees involved in earning this prestigious award.

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